T-Mobile

Ubicación de T-Mobile

T-Mobile 330 Amity St, Homestead, PA 15120, Estados Unidos
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Horario de T-Mobile

Hoy abre hasta las 20:00.

  • Lunes: 10:00–20:00
  • Martes: 10:00–20:00
  • Miércoles: 10:00–20:00
  • Jueves: 10:00–20:00
  • Viernes: 10:00–20:00
  • Sábado: 10:00–20:00
  • Domingo: 11:00–18:00

T-Mobile

Dirección: 330 Amity St, Homestead, PA 15120, Estados Unidos.

Teléfono: 4124628800.

Página web: t-mobile.com.

Especialidades:

Tienda de móviles, Tienda de accesorios para móviles, Proveedor de servicios de Internet, Mobile network operator, Proveedor de servicios de telecomunicaciones.

Otros datos de interés:

Recogida en tienda, A domicilio, Acceso para sillas de ruedas, Aparcamiento adaptado para sillas de ruedas, Wi-Fi, Pagos con móvil vía NFC, Tarjetas de crédito, Tarjetas de débito, Tarjetas de crédito.

Opiniones:

Esta empresa tiene 146 valoraciones según Google My Business.

Opinión media: 3.7/5.

Los clientes elogian al servicio de Internet para casa y celular, lo que hace que T-Mobile una opción atractiva para aquellos que buscan una solución de comunicación integral.

Además, la presencia física de la tienda y la disponibilidad de servicios en línea permiten a los clientes realizar compras y servicios de manera cómoda y eficiente.

Características clave:

Tienda física: Los clientes pueden visitar la tienda para obtener asesoramiento y realizar compras.

Servicios en línea: Los clientes pueden realizar compras y servicios de manera en línea.

Acceso para personas con discapacidad: La tienda está adaptada para personas con discapacidad, lo que facilita su visita.

Pagos móviles: Los clientes pueden realizar pagos con móvil vía NFC.

Tarjetas de crédito: Los clientes pueden utilizar tarjetas de crédito para realizar pagos.

Ventajas:

Conocimiento especializado: Los empleados están capacitados para ofrecer asesoramiento y atención personalizada.

Convenience: Los servicios están disponibles en línea y en tienda, lo que permite a los clientes realizar compras y servicios de manera cómoda.

Accesibilidad: La tienda está adaptada para personas con discapacidad.

Desventajas:

Precio: Algunos clientes pueden considerar que los precios son un poco altos.

Dependencia de la tecnología: Los servicios pueden ser interrumpidos en caso de problemas técnicos.

Conclusión:

En resumen, T-Mobile ofrece una amplia gama de servicios de comunicación integral, incluyendo tienda física, servicios en línea y acceso para personas con discapacidad. Los clientes elogian al servicio de Internet para casa y celular, lo que hace que T-Mobile una opción atractiva para aquellos que buscan una solución de comunicación integral.

Opiniones de T-Mobile

T-Mobile - Homestead, Pennsylvania
Luis A. R.
5/5

Mejor servicio Internet para casa y celular

T-Mobile - Homestead, Pennsylvania
Katelyn M.
1/5

If I could give this place zero stars I would. The staff (ESPECIALLY JORDAN THE MANAGER) were so UNHELPFUL and UNPROFESSIONAL. I had a different store send in warranty and verify the condition of the device. I went to pick up at this location who then tried to say a scratch was a crack. After Jordan scratched at the screen several times to see if there was a protective cover on it. I ended up driving back to the first store who looked at the device again and verified it was fine for the warranty. So they had to cancel the warranty through Homestead and reapply it to their store. So now I have to wait longer to get a device that should have been dealt with already. Mind you it's a kids watch with GPS so now for a longer period I will have no way to keep tabs on my child when they aren't home. All of the staff at the Washington location deserve a raise as they are so friendly and go above and beyond for great customer service. The Homestead location needs a new manager and a total overhaul on employees or they all need classes on what good and friendly customer service looks like.

T-Mobile - Homestead, Pennsylvania
Sandra K.
5/5

Win win win 😀Tiffany and Jordan got me an unbelievably good deal on a new phone and service when my old phone broke. My new phone was practically free and the cost of My T-Mobile didn't even go up. Tiffany also made it extra easy for me because she moved all the information from my old phone to my new phone!

T-Mobile - Homestead, Pennsylvania
TA M.
1/5

I'm a new customer to T mobile and I went to this location to get a new Sim card. The sign said that opens at 10am it's 10:20 and the doors are still locked. An employee, Tyty was there to work but wasn't a manager yet so she didn't have a key. She kindly explained the situation and that there was no manager to open the store. I believe that Tyty would make an excellent manager and deserves a promotion. As for T mobile, I'm probably not going to keep my plan with them. This isn't the only poor experience I've had, it's also impossible to understand customer service when they speak a different language than me, so almost have the end in sight. Thanks T mobile for showing what you're all about. Two thumbs down!

T-Mobile - Homestead, Pennsylvania
Maddie F.
1/5

The customer service was horrible. I forget the name of the employee but could 100% say who it was if I saw him again. Was so dismissive and very disrespectful. Wouldn’t let me finish a sentence and only cared about getting a sale when I had switched to t mobile over the internet. Will not be going back to this store as employee made the experience just horrible.

T-Mobile - Homestead, Pennsylvania
Tom K.
5/5

This T mobile store was great service was fast and the manager Jordan is top notch. I was in and out quick with excellent service.

T-Mobile - Homestead, Pennsylvania
Tonisha H.
5/5

Jordan was awesome with his help of transferring my new phone and very informative. Thanks again, Jordan for making this a wonderful 1st time visit to your store.

T-Mobile - Homestead, Pennsylvania
Gabby K.
5/5

Jason was fantastic, he was so personable and a real pleasure to work with. He helped me upgrade my phone and got me all right. Really appreciated him!

T-Mobile - Homestead, Pennsylvania
Luis A. R.
5/5

Mejor servicio Internet para casa y celular

T-Mobile - Homestead, Pennsylvania
Annie R.
5/5

I came in after getting an offer from Verizon for cheaper phone service - Yosh helped me figure out how to lower my monthly bill so I could stay with T-Mobile and not go through the hassle of switching. He was very informative about the benefits of being a T-Mobile customer!

T-Mobile - Homestead, Pennsylvania
Katelyn M.
1/5

If I could give this place zero stars I would. The staff (ESPECIALLY JORDAN THE MANAGER) were so UNHELPFUL and UNPROFESSIONAL. I had a different store send in warranty and verify the condition of the device. I went to pick up at this location who then tried to say a scratch was a crack. After Jordan scratched at the screen several times to see if there was a protective cover on it. I ended up driving back to the first store who looked at the device again and verified it was fine for the warranty. So they had to cancel the warranty through Homestead and reapply it to their store. So now I have to wait longer to get a device that should have been dealt with already. Mind you it's a kids watch with GPS so now for a longer period I will have no way to keep tabs on my child when they aren't home. All of the staff at the Washington location deserve a raise as they are so friendly and go above and beyond for great customer service. The Homestead location needs a new manager and a total overhaul on employees or they all need classes on what good and friendly customer service looks like.

T-Mobile - Homestead, Pennsylvania
Sandra K.
5/5

Win win win 😀Tiffany and Jordan got me an unbelievably good deal on a new phone and service when my old phone broke. My new phone was practically free and the cost of My T-Mobile didn't even go up. Tiffany also made it extra easy for me because she moved all the information from my old phone to my new phone!

T-Mobile - Homestead, Pennsylvania
TA M.
1/5

I'm a new customer to T mobile and I went to this location to get a new Sim card. The sign said that opens at 10am it's 10:20 and the doors are still locked. An employee, Tyty was there to work but wasn't a manager yet so she didn't have a key. She kindly explained the situation and that there was no manager to open the store. I believe that Tyty would make an excellent manager and deserves a promotion. As for T mobile, I'm probably not going to keep my plan with them. This isn't the only poor experience I've had, it's also impossible to understand customer service when they speak a different language than me, so almost have the end in sight. Thanks T mobile for showing what you're all about. Two thumbs down!

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