The Falls Insurance Center

We've worked with Josh for a few years now and he is incredible. He works tirelessly and does a great job explaining things!

I had home insurance with this agency for 2 years with decent coverage. But I had to cancel because my rates went up 25% in one month likely not due to anything within their control. Found better coverage at almost half the premium. They would have earned 5 stars from me had they ever called me back as promised about bundling and saving money. That was months ago. Also canceling my policy with them was a bigger hassle than it had to be , ie, they need a better system for e-signature rather than requiring customers to print and scan . Very 30 yrs ago...

I love the people with Falls Insurance. They work to make sure you have the best coverage for your property, and treat you like family. I couldn't say enough about their level of professionalism, and customer service. I began my coverage with their office when I moved to the area a year and a half ago, and they truly have been wonderful!

Josh has been my agent for the last 6+ years, for my business insurance as well as my personal insurance. Josh has gone above and beyond to make sure I was taken care of. He and the entire staff at Falls Insurance has been amazing to work with.

I have been with Falls Insurance for many years and i am very happy to do business with them. I never have to worry about anything. They check prices to see what fits my needs and always contact me if there needs to be a change or if the prices have changed. In fact for a time my granddaughter worked for a competitor and tried to get me to switch. I wouldnt even let her give me a quote. That is how much i trust Falls Insurance and their staff.

I do enjoy working with Falls insurance. I have never had to wait ,they are always friendly,know exactly what they are doing. They also know who I am when I call,I like that personal touch for sure. What is also great is that when they say that they will call me back they do and in the time frame that was established. I would recommend them very highly.

Was with Falls Insurance for years without many claims. Years ago had a metal she'd blown into a fence. Had a young child "wash" my oak wood floor with a sink sprayer, for years no other claims. They had an insurance guy come unannounced to my home, he took pictures of our roof and our property...the guy at Falls called once. My husband called back to talk to them and got a letter a day later saying they had cancelled our policy. Our roof and a wood stove that wasn't even a working stove was the problem. We had been getting bids for our roof and all professionals had said our roof and shingles were in excellent condition. I can't even tell you how much money we paid them over the years and they cancelled our policy without a thank you or how do you do. No follow up calls or solutions, nothing. When you search for home insurance you want a good price, you want fast service and you want a company that wants to keep your business. This is NOT that place!